The Customer Service Excellence standard is ideal for organisations that want to build a culture of putting all types of customers first. It demonstrates to individuals and companies, a commitment to providing excellent service.
For more information visit the official site: www.customerserviceexcellence.uk.com/aboutTheStandard
Anise Development can project manage your Customer Service Excellence Project, helping ensure you have the right policies, procedures and processes in place to achieve certification.
Tailored programs are delivered where staff training is required to further develop your team’s customer service skills.
We can help you establish systems to maintain all information about your Customer Service Excellence standard from the different online options available. We assist in the selection of the right methodology and design to suit your organisation’s needs.
We can then help you achieve certification through an accredited body.